Privacy Policy

1. Information We Collect

When you use the NepalMC store we collect the following information:

• Minecraft username (provided in the purchase form)
• Discord username (provided in the purchase form)
• Payment method, transaction/reference ID (provided in the purchase form)
• Package name and amount
• Screenshot of your payment receipt (image uploaded by you)
• Generated order code
• Technical data such as IP address and browser user‑agent (recorded by the web server and Discord webhook)

2. How We Use Your Information

• To verify and process your NepCoins purchase.
• To communicate with you via Discord regarding purchase status.
• To prevent fraud, abuse, and enforce the No‑Refund Policy.
• To meet legal and accounting obligations.

3. Data Sharing

Your data is shared only with the following services:

• Discord – via a webhook for staff notifications.
• Hosting provider – standard server logs.

4. Data Retention

Purchase records, including screenshots and Discord messages, are retained for as long as needed to fulfill the transaction, handle support inquiries, and comply with any legal requirements. Specify a retention period if you have one.

5. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting the support channel listed in the footer (Discord). If applicable law provides additional rights (e.g., GDPR), you may exercise them through the same contact method.

6. International Transfers

The hosting provider may process data in locations outside Nepal. Provide the hosting provider/location if known.

7. Children’s Privacy

If the site is intended for users under the applicable age threshold, please specify any parental consent requirements. Otherwise, we do not knowingly collect data from children.

8. Contact

For privacy inquiries, please contact us via the Discord link in the footer or the email address you provide.